Commercial Lines Manager
Corey oversees the day-to-day operations of the Commercial Lines Department, including managing commercial lines marketing, supervising the Commercial Lines staff, and acting as a liaison between senior-level management and the Commercial Lines team.
In 2011, Corey joined Joyce Insurance Group as a Commercial Lines Service Processor. He quickly obtained his Property and Casualty Insurance License and attended advanced insurance seminars to further advance his skill set. In March 2014, Corey assumed the role of Commercial Marketing Manager, where he reported changes and achievements in the Commercial Lines Department to senior management, re-marketed in-house clients, compiled new business quotes, and developed and maintained relationships with commercial lines insurance carriers.
Corey is a graduate of Dunmore High School and Temple University – Fox School of Business, where he majored in Marketing. Corey resides in Dunmore, PA with his wife, Tiffany, and their dog, Nico. He is also the Head Girls Basketball Coach at North Pocono High School.
Business Insurance Consultant
Jack Joyce joined the Commercial Insurance team as a Business Insurance Consultant in November 2019. Jack will focus on developing insurance programs and coverage recommendations for commercial prospects, leveraging the agency’s strong relationship with carriers, to ensure the best coverage and pricing options for clients in the Lehigh Valley.
Jack brings with him over 6 years of experience in the insurance industry. In his role before joining Joyce Insurance Group, Joyce worked as a Production Associate at All Risks Ltd., an Excess and Surplus Lines wholesale brokerage firm, in Conshohocken, PA. During his time there, Joyce specialized in insuring New York construction risks. Joyce holds a B.A. in Risk Management and Insurance from St. Joseph’s University in Philadelphia, which was ranked #1 in U.S. News & World Report’s 2017 edition of Best Colleges. He holds a Property and Casualty Insurance License in the state of Pennsylvania.
Sarah graduated with a Bachelor’s degree in Criminal Justice from Marywood University and holds Property, Casualty, Life, and Health Insurance licenses. Sarah enjoys networking and building relationships and takes pride in providing her clients with exceptional service. With over 7 years of insurance industry experience, Sarah’s primary focus is in commercial insurance for apartment buildings, strip malls, mixed-use buildings, real estate brokers, and investment property owners. She is also a licensed Real Estate salesperson and Property Manager. She is proud ‘dog mom’ to Parker and loves spending time with Parker and her family. Sarah also enjoys exercising, martial arts training, traveling and staying active in the community.
Over the past 41 years, George Nackley has become a leading figure in the insurance industry. During his prominent career, he has successfully met the needs of all aspects of commercial and personal insurance, management, training, and claims. George pre-evaluates businesses to qualify eligibility then conducts a complete risk analysis of businesses’ personnel and operations. His complete review of loss history and individual injuries contributes to overall customer satisfaction. He has over 15 years of claims handling experience and was the Director of Operations for Princeton Insurance Company, Workers’ Compensation Division, NJ, for which he was responsible for underwriting WC accounts. His knowledge of claims, underwriting and marketing uniquely qualifies to properly evaluate risks and contributes toward the overall quality and value of agency accounts. George is a graduate of Kings College and former President of Northeastern PA Claims Association. He has spoken to groups in Pennsylvania and Delaware on the subjects of time management, workflow, and safety. George currently resides in South Abington Township, PA with his wife Kimberlee. They have two children, Georgia and Ryan.
Jessica began her career with Joyce Insurance in 2003 as a Personal Lines associate and received her Property and Casualty, as well as, her Life, Accident, and Health Insurance licenses. As a result of her attention to detail, client support, and risk assessment, Jessica moved into the commercial division in 2009 to further expand her capabilities. She works with business owners assisting them in managing their insurance programs. She focuses on restaurant, social clubs, and convenient stores of the insurance industry. Jessica is a current board member for Holy Rosary School, PTO, and St. Vincent DePaul Soup Kitchen. Jessica resides in West Pittston with her son, Benjamin.
Brent Joyce is an alumnus of Scranton Preparatory School. After graduation, he attended Pennsylvania State University and graduated with a Bachelor of Sciences degree in Business Administration, with a minor in marketing and management. He’s a licensed Property & Casualty insurance broker in PA.
Brent has been developing and focusing his efforts on specializing in machine shops, non-profit organizations, manufacturers, and homeowners associations. Before making the move to Pittston, Brent was working for an Allstate subsidiary in Lords Valley, PA. While there, his sole focus was personal lines insurance, servicing accounts and writing home and auto insurance. Brent is a member of St. John’s church (Pittston, PA), The Friendly Sons of St Patrick (Pittston, PA Chapter), and The Knights of Columbus (Pittston, PA Chapter). Brent currently resides in downtown Pittston.
A.J. is a graduate of Wyoming Area High School, Exeter, PA and King’s College, Wilkes-Barre, PA, where he earned a B.S. degree in Business Administration. Following graduation, A.J. began his insurance career at GUARD Insurance Group in Wilkes-Barre, PA. He spent over ten years at GUARD serving as an in-house marketing rep and then as a field representative servicing agencies in PA, NJ, DE, and NY. In 2011, A.J. received his property & casualty insurance license and has been a producer for the past seven years. A.J. serves as a volunteer for the Exeter Lions Little League, and is a member of Corpus Christi Parish in West Pittston. He resides in Exeter with his wife, Courtney and their two children, Anthony and Briella.
Todd has over 23 years experience in the insurance industry. Todd focuses on “closing gaps” and saving his clients money on their insurance coverage by using a hands-on approach. He first addresses the information gap between insurance policy language and business owner’s interpretations to better explain coverage options. Next, he addresses the insurance coverage gap left behind when insurance policies are not comprehensive or fail to address specific risks leaving business owners vulnerable to financial disaster. Then, Todd goes to battle for you and does not stop fighting until he receives the best price and coverage. Todd works for you not the insurance carriers. A father of two, Todd resides in Hanover Township, PA.
Director of Loss Control & Risk Management Services
Tom has extensive financial services background with 30 years experience in risk management, loss control and commercial & personal insurance. Tom is licensed in the Commonwealth of Pennsylvania in areas of Property & Casualty, Life, Accident and Health Insurance. Tom identifies and evaluates risks and opportunities that are specific to our clients’ businesses. He also engages the vast resources of Joyce Insurance Group to uncover “gaps” or weaknesses in our clients’ existing insurance programs due to shifts in business models, industry changes or general economic conditions. Tom is a graduate of the University of Scranton with a Bachelor of Science degree in Accounting. Tom resides in Peckville, PA with his wife, Jean Marie. They have three children, Oriana, Jordan, and Cortney.
Commercial Risk Manager
Mallory joined Joyce Insurance in 2016 as our receptionist and shortly after became the Commercial Lines Service Processor. After obtaining her Property and Casualty license in 2017, she was promoted to a Commercial Risk Manager. Since joining Joyce Insurance, she has been very active in the Pittston community and enjoys participating in the Greater Pittston Chamber’s events. Mallory went to Marywood University and studied Clinical Psychology. She currently resides in Scranton, PA with her son, Colten.
Cheryl joined Joyce Insurance in 2005 and obtained her Property and Casualty license the same year. She obtained her Life, Accident, and Health license the following year and is a Commercial Risk Manager. She is a graduate of Kings College with a BS in Marketing and a minor in Business Administration. Cheryl obtained her CLCS designation in 2006. She works with public entity type accounts such as municipalities, water, sewer and transit authorities, and school districts. Cheryl resides in Plains, PA with her husband Paul.
Lisa joined Joyce Insurance as a Licensed Personal Risk Manager, in 2011. She is a graduate of Pittston Area High School. Prior to obtaining her Property and Casualty license in 2007, her primary work experience was in sales and customer relations. It is in that 10 years of customer relations where she learned the skills and importance of the client relationships and uses that experience to provide the highest standards of customer satisfaction at Joyce Insurance. Lisa recently obtained her AINS designation in 2015. In 2016, Lisa was promoted to Commercial Risk Manager. She is dedicated to providing her clients with the resources and insurance knowledge they need to make an educated decision about their insurance protection. Lisa resides in Duryea, PA with her husband Mark.
Larry is a graduate of Scranton Prepatory High School and Temple University, where he graduated from the Fox School of Risk Management and Insurance. Larry started as an intern with Joyce Insurance Group since 2006, working with both the financial department and the commercial lines department. Larry joined Joyce Insurance Group as a full-time employee in 2011 as the Commercial Lines Re-Marketing Manager. He now serves as a Commercial Risk Manager and works closely with Business Insurance Consultants to maintain a book of business. He is also an Assistant Boy’s Basketball Coach at Scranton Prep and resides with his wife, Ellen and son Larry, in Clarks Summit, PA.
Stephanie joined Joyce Insurance Group in 2013. She is a graduate of Lock Haven University with a BS degree in Business. She started her career in personal lines and then quickly moved into the commercial lines department. Stephanie is a commercial lines underwriter who services small commercial accounts and works closely with business insurance consultants on servicing existing accounts. She also specializes in bond placement for the agency. Stephanie lives in Pittston Township with her husband Sam and two children, Gabriella and Marco.
COMMERCIAL RISK MANAGER
Katelyn Williams is a graduate of Riverside Jr-Sr High School. In 2019, Katelyn obtained her PA Property & Casualty Insurance license. Prior to joining our team, Katelyn worked for Berkshire Hathaway GUARD Insurance Companies as a Workers Compensation Adjuster, where she was responsible for customer service, and workers’ compensation claims adjustments. Katelyn resides in Old Forge, PA with her husband Andy and dog Belle. In her free time, she enjoys baking.
Tanja Rivera is a graduate of Wyoming Valley West High school. In 2018, Tanja joined the Joyce Insurance Group as a Service Processor and obtained her PA Property & Casualty Insurance in 2019. Prior to joining our team, Tanja worked in retail management and customer service. In 2020, Tanja was promoted to Commercial Risk Manager. She enjoys essential oils, reading, and watching movies with her family. Tanja resides in Wyoming, PA with her fiancé Keith and two children Carter and Alexis.